Privacy Policy

Privacy Policy

The Astrology Academy of India (भारतीय ज्योतिष महाविद्यालय) Regd. under the Govt. of NCT of Delhi

Effective date: [15 September 2026] Last updated: [15 September 2026]


1. Introduction

The Astrology Academy of India (“we”, “us”, “our”, or “the Academy”) operates the website https://hindastro.com/, the enrolment sub-site https://courses.hindastro.com/, and any related pages, forms, and online course portals we run (together, the “Service”).

This Privacy Policy explains what information we collect from you, why we collect it, how we use and protect it, who we share it with, and the choices and rights available to you.

We are established in New Delhi, India. This Policy is issued in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By using the Service, enquiring about a course, enrolling as a student, or booking a consultation, you confirm that you have read and understood this Policy.


2. Who we are and how to reach us

  
EntityThe Astrology Academy of India
Registered addressH 290, Munirka, New Delhi, Delhi 110067
Email[email protected]
Phone / WhatsApp+91 8920510069
Websitehttps://hindastro.com/

Grievance Officer (as required under the IT Act, 2000 and the SPDI Rules, 2011)

  
NameVishant Kumar Singh
DesignationGrievance Officer
Email[email protected]
AddressSame as above
Response timeWe acknowledge complaints within 24 hours and aim to resolve them within 15 days of receipt.

3. Information we collect

3.1 Information you give us directly

Enquiry and enrolment details

  • Full name
  • Mobile number (including WhatsApp number)
  • Email address
  • City, state, country, postal address
  • Course(s) you are interested in
  • Preferred language of instruction (Hindi or English)
  • Any message, question, or background you choose to share in a form

Student records (once you enrol)

  • Enrolment number and batch details
  • Attendance, assignment submissions, and examination results
  • Certificates issued and certificate verification number
  • Correspondence with our faculty and administration
  • Payment history and invoices

Astrological and consultation information

Because of the nature of our work, we may collect:

  • Date of birth, exact time of birth, and place of birth
  • Birth charts (kundli), horoscopes, and any charts you upload or share
  • Photographs of your palm, face, or property layout where you have submitted them for a Palmistry, Face Reading, or Vastu exercise
  • Questions and personal circumstances you choose to describe during a consultation, a practical class, or a case study

We treat this category of information as confidential. We collect it only when you voluntarily provide it, we use it only to teach you, to prepare a chart or reading you have asked for, or to run the class you are attending, and we do not sell it, publish it, or share it for advertising.

Payment information We do not store or process your card, UPI, or bank details on our own servers. Payments are handled by third-party payment gateways CC Avenue who are PCI-DSS compliant. We receive only a confirmation of payment, the amount, and a transaction reference.

3.2 Information collected automatically

When you browse the Service we may automatically collect:

  • IP address and approximate location derived from it
  • Device type, operating system, browser type and version
  • Pages viewed, time spent, links clicked, and referring website
  • Date and time of visit
  • Diagnostic and error data

3.3 Cookies and similar technologies

Cookies are small files placed on your device. We use:

TypePurpose
Strictly necessaryKeep you logged in, remember items in your cart, maintain security. The site cannot work without these.
PreferenceRemember your language and display settings.
AnalyticsUnderstand which pages and courses attract interest so that we can improve them.
Advertising/remarketingShow you our course advertisements on Google, YouTube, Facebook, and Instagram after you have visited our site, and measure whether an advertisement led to an enquiry.

You can block or delete cookies through your browser settings. If you block strictly necessary cookies, parts of the Service will stop working.

Do Not Track: There is no common industry standard for responding to “Do Not Track” browser signals. We do not currently respond.


4. How we use your information

We use your information to:

  1. Respond to your enquiry and send you the course syllabus, fee structure, and admission guidance you requested
  2. Enrol you, manage your batch, share class links, notes, magazines, and recordings
  3. Conduct examinations, evaluate assignments, and issue certificates
  4. Operate the certificate verification facility on our website
  5. Prepare a chart, reading, or case study that you have asked for
  6. Process fees, issue receipts, and maintain accounting records
  7. Provide student support and answer queries
  8. Send you administrative messages — fee reminders, schedule changes, batch announcements
  9. Send you course offers, new batch announcements, magazines, and event invitations, where you have consented
  10. Improve our courses, website, and teaching material through analysis of usage data
  11. Advertise our courses, including remarketing to people who have previously visited our website
  12. Detect and prevent fraud, misuse, and technical problems
  13. Comply with applicable law and respond to lawful requests from authorities

Our lawful basis: we rely on your consent for marketing communications, cookies that are not strictly necessary, and for collecting birth details; on performance of a contract for enrolment, teaching, examination, and fee collection; and on legal obligation for tax and statutory record-keeping.


5. How we contact you, and how to stop it

If you submit an enquiry form or enrol with us, you consent to being contacted by our admissions team by phone call, SMS, WhatsApp, and email regarding the course you enquired about — even if your number is registered on the National Do Not Call Registry / DND list, for the limited purpose of responding to your enquiry.

You can stop this at any time:

  • Email: click “unsubscribe” in any marketing email, or write to [[email protected]]
  • WhatsApp: reply STOP to any message from us, or block the number
  • Calls and SMS: tell our admissions team on a call, or email us

Once you withdraw consent, we will stop marketing contact. We may still send you essential messages about a course you are enrolled in.


6. When we share your information

We do not sell or rent your personal data.

We share information only in these situations:

Service providers who work for us, under contract and only to the extent required:

  • Website hosting and maintenance
  • Google (Google Analytics, Google Ads, Google Workspace, YouTube)
  • Meta Platforms (Facebook and Instagram advertising)
  • WhatsApp Business messaging
  • Email and SMS delivery providers
  • Video conferencing platforms used for live classes ([Zoom / Google Meet — name yours])
  • Payment gateways
  • Accountants and auditors

Certificate verification: if you complete a course and receive a certificate, your name, course, enrolment number, and year of completion may be displayed on our student verification page so employers and clients can confirm your credential. Tell us in writing if you do not want your record shown there.

Legal and safety: where we are required to disclose by law, court order, or a lawful request from a government or law enforcement agency, or where disclosure is necessary to protect our rights, property, or the safety of our students, faculty, or the public.

Business transfer: if the Academy is merged, acquired, or restructured, records may transfer to the successor entity, which will remain bound by this Policy.


7. Data storage, transfer, and retention

Your data is stored on servers located in [India / country where your host’s servers are — check with your hosting provider]. Some of our service providers (for example Google and Meta) process data on servers outside India. Where that happens, we take reasonable steps to ensure comparable protection.

How long we keep it:

CategoryRetention period
Enquiry data where you did not enrolUp to 24 months from last contact
Student academic records and certificatesPermanently, so that certificates remain verifiable
Payment and invoice records8 years, as required under Indian tax law
Birth details and consultation notesFor the duration of your course, then deleted on request
Website usage and analytics dataUp to 26 months

8. Security

We use reasonable security practices to protect your data, including SSL/TLS encryption on our website, access controls limiting staff access to what their role requires, password-protected administrative accounts, and periodic review of our systems.

No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. If a breach affecting your personal data occurs, we will notify you and the Data Protection Board of India as required under the DPDP Act.


9. Your rights

Under the DPDP Act, 2023 you have the right to:

  • Access — ask for a summary of the personal data we hold about you and how we process it
  • Correction — have inaccurate or incomplete data corrected, completed, or updated
  • Erasure — ask us to delete your personal data, where we are not required by law to retain it
  • Withdraw consent — at any time, as easily as you gave it
  • Grievance redressal — raise a complaint with our Grievance Officer
  • Nominate — nominate another person to exercise these rights on your behalf in the event of your death or incapacity

To exercise any of these, email [[email protected]] from the email address you registered with, or write to the Grievance Officer at the address in Section 2. We may ask you to verify your identity before acting. We will respond within the timelines prescribed by law.

If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Your duties: the DPDP Act also requires you to provide accurate information and not to furnish false particulars or impersonate another person when submitting details to us.

If you are in the European Union or United Kingdom

Where GDPR applies to you, you additionally have the rights to object to processing, to restrict processing, and to data portability, and you may complain to your local supervisory authority.

If you are a California resident

You may request the categories and specific pieces of personal information we have collected about you, the sources, and the purposes; request deletion; and opt out of “sale” or “sharing”. We do not sell personal information for monetary consideration. We will not discriminate against you for exercising these rights. Write to [email protected].


10. Children

Our courses and consultations are intended for persons aged 18 and above.

We do not knowingly collect personal data from a child under 18 without verifiable consent from a parent or legal guardian. Where a person under 18 wishes to enrol, we require the parent or guardian to complete the enrolment and provide consent on the child’s behalf. We do not undertake tracking, behavioural monitoring, or targeted advertising directed at children.

If you believe a child has given us personal data without parental consent, contact us, and we will delete it.


11. Links to other websites

The Service contains links to third-party websites and social media pages, including Facebook, Instagram, YouTube, and WhatsApp. We do not control those sites and are not responsible for their content or privacy practices. Please review their policies before sharing information with them.


12. A note on the nature of our courses

Our courses and consultations concern Vedic Astrology, Numerology, Tarot, Vastu Shastra, Palmistry, Face Reading, and Nakshatra study. Guidance offered through the Service is for educational and personal-interest purposes. It is not a substitute for professional medical, psychological, legal, or financial advice. Any personal circumstances you share with us in the course of a class or reading are kept confidential in accordance with this Policy.


13. Changes to this Policy

We may update this Policy from time to time. The revised version will be posted on this page with a new “Last updated” date. Where changes are significant, we will notify enrolled students by email or through a notice on the Service. Please review this page periodically.


14. Contact

Questions, requests, or complaints about this Privacy Policy:

The Astrology Academy of India [H 290, Munirka, New Delhi, Delhi 110067Email: [email protected] Grievance Officer: Vishant Kumar Singh — [email protected] Phone / WhatsApp: +91 8920510069

 
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